Terms & Conditions

Ageless-Yoga Terms and Conditions

Welcome to our website. The terms and conditions set out below relate to your use of the Ageless-Yoga website (www.ageless-yoga.co.uk) and to any bookings that you make with us for our classes and/or other services.

If you continue to browse and use this website, you are agreeing to comply with and be bound by the sections headed ‘Terms of Website Use’ and ‘General Terms’.  If you disagree with any part of these terms and conditions, please do not use our website or make a booking. 

We recommend that you print a copy of these terms and conditions for future reference.

In addition to these terms and conditions, the following additional terms and policies will apply to you:

Ageless-Yoga is the trading name of yoga teacher, Anne Marie Tovey.  The term ‘Ageless-Yoga’ or ‘us’ or ‘we’ refers to Anne Marie Tovey whose registered office is 138 Penrhyn Road, Northampton, NN4 8ED. The term ‘you’ refers to you whether as a user or viewer of our website or client of our business.

  1. Terms of Business
  1. This section (Terms of Business) and the section headed ‘General Terms’ apply to bookings for one or more of our classes or programmes:
    1. Yoga4Health 10 week programme;
    2. Bespoke 1-2-1 yoga classes (whether virtual or in person);
    3. Bespoke corporate yoga classes;
    4. Chair yoga subscription;
    5. Events; and
    6. Classes.
  2. A contract comes into force between us once you have made a booking, and these terms and conditions will apply to each booking.
  3. Bookings are made through ‘Book That In’, an online software platform which can be accessed through this website.  All payments where possible are made through the Book That In system. Bespoke Corporate classes and Yoga4Health class payments are agreed and paid to Ageless-Yoga by direct bank transfer.
  4. Where you have purchased a programme or subscription which runs for a designated period of time (e.g. Yoga4Health 10 week programme or Chair yoga subscription) your membership will automatically end on expiry of the specified period.  
  5. All bookings must be prepaid and you are required to give a minimum of 24 hours’ notice when cancelling and/or rescheduling a class.  No refunds will be given if you fail to attend a prepaid class, or if you request to cancel/reschedule less than 24 hours before the affected class. 
  6. The transfer of sessions to any other person is not permitted.
  7. You agree to complete a health questionnaire to assess the suitability of our yoga programmes to your health needs. You will be asked to confirm that to the best of your knowledge and belief you are in good health and not knowingly incapable of engaging in any form of exercise and that such exercise would not be detrimental to your health, safety, comfort, wellbeing or physical condition.  It is important that you provide us with accurate information and that you provide updated information to us if any of your answers change. 
  8. Before commencing any new form of exercise, you should consult your doctor. It is your responsibility to obtain appropriate medical advice that you are fit and well and that our yoga services are suitable for you.
  9. It is your responsibility to notify your tutor of any injury, or reason why you are unable to exercise or if you are unable to follow a particular instruction given by your tutor during class. We reserve the right to decline admission to any class.
  10. Instructions and directions given by your tutor are done so at their own discretion and must be adhered to for the safety of each participant. If you feel for any reason that you cannot do a particular posture or activity in the class, you must inform the tutor who may in turn and at their own discretion either suggest an alternative or suggest that you refrain from doing that posture or activity on that occasion.
  11. We cannot be held responsible for injuries sustained during class, save to the extent that such injuries are caused by our negligence.
  12. You must wear appropriate clothing during your class.  If you are in any doubt as to what is appropriate, please contact us.
  13. We are not responsible for any lost, damaged or stolen property during any class or at any other time whilst you are at our premises.
  14. Class times are subject to change from time to time, and will at a minimum be published on this website and where you have made a booking you will be contacted directly.  You must ensure that you have provided a current contact number so that you can be reached up to one hour prior to any class.
  15. Consumers Only:
    1. Where you have signed up to a programme or subscription, or made a bulk booking, you are entitled to cancel within 14 days of your booking and receive a full refund of the fees paid.  However, if you attend any classes booked and subsequently cancel within the 14 day period, you will be refunded fees paid less an amount for the classes attended during that time. 
    2. We offer a money back guarantee for new clients of Ageless-Yoga in respect of our bespoke 1-2-1 yoga classes.  Whilst we believe wholeheartedly in what we do, we understand that it may not be for everyone.  If you do not feel that you have experienced the benefits of yoga after attending eight (8) consecutive bespoke 1-2-1 classes with us, you will be entitled to a full refund of your fees for those classes.   You must request a refund in writing or by email within five (5) days of your final session.  This does not affect your statutory rights.
  1. Terms of Website Use
  1. The use of this website is subject to the terms and conditions set out in this section and the section headed ‘General Terms’. 
  2. The content of the pages of this website is for your general information and use only. It is subject to change without notice, which may include changes to our services, our clients’ needs and our own business priorities.
  3. We do not guarantee that this website, or any content on it, will always be available or that your access to or use of it will be uninterrupted.  We may suspend or withdraw or restrict the availability of all or any part of this website for business and operational reasons or due to unforeseen circumstances outside our control.
  4. You are responsible for ensuring that all persons who access this website through your internet connection are aware of these terms and conditions and other applicable terms and policies which apply.
  5. This website is directed to people in the UK only.  We do not represent that content available on or through this website is appropriate for use or available in other locations.
  6. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. It is not intended to amount to advice on which you should rely, and you must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on this website.
  7. Although we make reasonable efforts to update the content on this website, you acknowledge that such information and materials may contain inaccuracies or errors and we make no representations, warranties or guarantees (whether express or implied) that the content on this website is accurate, complete or up to date.
  8. We are the owner or the licensee of all intellectual property rights in this website and in the material published on it.  This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Those works are protected by copyright laws and treaties around the world.  All such rights are reserved.
  9. You may print off one copy, and may download extracts, of any page(s) from this website for your personal use and you may draw the attention of others within your organisation to content posted on this website.
  10. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
  11. Our status (and that of any identified contributors) as the authors of content on this website must always be acknowledged.
  12. You must not use any part of the content on this website for commercial purposes without obtaining a licence to do so from us or our licensors.
  13. If you print off, copy or download any part of this website in breach of these terms and conditions, your right to use this website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
  14. All trade marks reproduced on this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  15. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  16. From time to time this website may also include links to other websites and resources. These links are provided for your convenience only.  They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  17. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
  18. Consumer users:
    1. Please note that we only provide this website for domestic and private use. You agree not to use this website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
    2. If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.
  19. Business users:
    1. We exclude all implied conditions, warranties, representations or other terms that may apply to this website or any content on it.
    2. We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: (a) use of, or inability to use, this website; or (b) use of or reliance on any content displayed on this website.
    3. In particular, we will not be liable for: loss of profits, sales, business, or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.
  20. We do not guarantee that this website will be secure or free from bugs or viruses.  You are responsible for configuring your information technology, computer programmes and platform to access this website. You should use your own virus protection software.
  21. You must not misuse this website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to this website, the server on which this website is stored or any server, computer or database connected to this website. You must not attack this website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use this website will cease immediately.
  22. If you wish to link to or make any use of content on this website, please contact us by email (https://ageless-yoga.co.uk/contact-me/). We may give or withhold consent in our sole discretion, and may impose conditions on any consent given.  Where permission is given, we reserve the right to withdraw permission at any time without notice.
  23. We may amend this section (terms of website use) from time to time.  Every time you wish to use this website, please check these terms to ensure you understand the terms that apply at that time.
  24. We will handle your personal data in accordance with our Privacy Policy at https://ageless-yoga.co.uk/privacy-policy/.
  25. This section (terms of website use) was most recently updated on 30 April 2020.
  1. General Terms
  1. This section applies to you whether you have booked one of our classes or programmes, or you are just browsing our website.
  2. We may terminate any contract between us immediately on notifying you in the event you breach any of these terms and conditions including if you do not pay any sums due to us.
  3. If we take no action or give you time to put right any breach of these terms and conditions by you, it will not stop us enforcing the terms of this agreement strictly at a future date.
  4. We may transfer our rights and obligations under these terms and conditions to another person or business.  We will always tell you in writing if this happens and will ensure that the transfer will not affect your rights under any affected contract.
  5. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these terms that is caused by any event that is outside of our reasonable control.
  6. If you are a consumer:
    1. please note that these terms and conditions, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.
    2. you have legal rights in relation to any services that are not carried out with reasonable skill and care, or if the materials we use are faulty or not as described. Advice about your legal rights is available from your local Citizens’ Advice Bureau or Trading Standards office. Nothing in these terms and conditions will affect these legal rights.
  7. If you are a business, these terms and conditions, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Published 2 May 2020

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